“Hey Mark, I just wanted to let you guys know that you\’re doing a great job!! My wife and I have been renters our entire adult lives, and you and your team are the absolute BEST either of us have ever worked with. Every single issue we have has been resolved in a prompt (most times same day) and professional manner. I would recommend you to anyone who is looking to either rent or lease, and also owners. It is truly a pleasure to work with you and we want to extend a heartfelt and sincere thank you for making our lives easier. THANKS!”
Dan and Molly O’Connell
“Talk about Great customer service!!! My wife and I have been leasing from PPM for a few years now and they are always prompt and professional to our requests but this last week they really stepped up. We recently had our first child and my wife notice some mold build up in the tub. As you would imagine this is a very serious concern for us and our young family. I emailed the PPM team and within 24 hours they came out to inspect the issue. Rather than telling us it was just mildew built up behind the caulking, Patrick our property manager, pulled the caulking out, scraped-cleaned and dried the crevice and then re-caulked the tub. Wow! One call and no push back. We love this place!”
Brent: Resident 1.5 years
“Thanks so much for making my move to California a smooth one. PPM and Mark helped me get settled, then stayed out of the way until I needed anything—then he was johnny on the spot. I wish all property managers were as easy to work.”
Lyssa
“I just want to say thank you so much for all of your help. It is very much appreciated that you get to things so quickly.”
Lindsey: Tenant for 3 months